AM
Ace M

1 reviews | Active since Jun 2021

25 Jun 2021, 13:26

Is

The took long to activate my sim

0
Replies (2)
Mondo
Mondo's reply25 Jun 2021, 13:41
Official
Hi Ace,
 
Thank you for taking the time to write to us about your application query. 

We sincerely apologize for the level of service you have received.
 
Kindly note your query has been assigned to a dedicated consultant who will contact you shortly.
 
Your Case Number is: RCO125480
 
Regards,
 
The Mondo Team
Mondo
Mondo's reply28 Jun 2021, 16:51
Official
Hi Ace,
 
As discussed with Kim, your line is successfully activated.

We apologize for the delay in activation.

We may have had a technical glitch which resulted in your activation exceeding the turnaround time.

Thank you for writing to us.

Your query is now resolved and will be closed.

Please call or email us if you have any further queries.

Welcome to the Mondo Family!
 
Regards,
 
The Mondo Team