1 reviews | Active since Dec 2018
******ion and held to ransom by TELKOM
This call center sold me 3 Sim cards (a long time ago), after realizing that I am not using any of them, I decided to cancel. An agent (Tina, would call me back on 30 Sept 12pm to go through the process of cancelling (because good luck in trying to get hold of someone at Telkom). Mondo let me down but proceeded to send me the phone which I wanted in exchange for the sim cards...I refused to sign for it as I do not want to be stuck with 2 accounts (now knowing what a mission it is to get hold of Telkom). Now Telkom sends me a bill because it wasn't cancelled before 01 Oct....REALLY? I tried and tried. I will fight this. GUYS STAY AWAY FROM TELKOM, TERRIBLE CUSTOMER SERVICE AND THEY DEBIT YOUR BANK ACCOUNT WEATHER YOU LIKE IT OR NOT. I put a stop order but being such a large company, they will be holding me to Ransom and threaten to blacklist me...It is sad what this country has become.
Our agents will be in contact with you.
Regards,The Mondo Team
Our agents will be in contact with you.
Regards,The Mondo Team
