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lesego P

1 reviews | Active since Dec 2011

13 Sept 2019, 09:56

Invoice request

Hi

I have been requesting a tax invoice so I can insure the phones since you don't offer insurance, I am still waiting for it. I have emailed and contacted you guys via FB my request fell on deaf ears

0
Replies (7)
Mondo
Mondo's reply13 Sept 2019, 10:21
Official
Good Day Lesego, 

Thank you for raising your query with us.

Please note that we are attending to your query with the utmost urgency.

Kind Regards,

Mondo Team
Mondo
Mondo's reply13 Sept 2019, 15:40
Official
Good Day Lesego, 

Please note that our team has attempted contacting you with regards to your query however, we haven't been successful.

Kindly respond to our mail to advise what is the best possible time to contact you.
Kind Regards, 

Mondo Team
lP
lesego P's update13 Sept 2019, 15:43
Reviewer Update
Please contact me now, my phone was on the charger

Mondo
Mondo's reply13 Sept 2019, 16:23
Official
Good Day Lesego, 

Please note that we have been unsuccessful in contacting you.

Kindly respond to our mail to advise what is the best possible time to contact you.
Kind Regards, 

Mondo Team
lP
lesego P's update13 Sept 2019, 16:30
Reviewer Update
16:30
Mondo
Mondo's reply16 Sept 2019, 15:18
Official
Good Day Lesego, 

Please note that we have emailed the courier company for the proof of delivery.

We will revert with feedback shortly.
Kind Regards, 

Mondo Team
Mondo
Mondo's reply16 Sept 2019, 16:45
Official
Good Day Lesego, 

Please note that we have emailed you the proof of delivery as per your request.

Your query is now resolved.

Should you have any further queries please call us on ***.
Kind Regards, 

Mondo Team