intererring with opening a new contract

<p>mondo vodaom called me a few months ago offered me a a special on vodacom gigs(2 gigs for the price of 1).I accepted but could not use the discount.</p> <p>I assumed that the deal just did not go through. last week i tried to open a new contract at vodacom but they they said i already have a contract appoval at mondo (i wasnt not aware that the speacial was a contract) and i must call them to ask them to transfer the contract appoval. the store member did tried so did I, mondo told both of us that they putting a note on the contract to say that the approval can be swapped. vodacom aquisitions cant do it because something was already delivered to me, I dont know how you deliver the gigs and I have never used the special because I could not access it.</p> <p>I want mondo and vodacom to cancel the gigs special that clearly does not exist I keep on calling them and the phone cuts off while speaking to someone. mondo said they cant cancel the contract aquisitions has to do it, aquistitions says mondo has to swap the contract.</p> <p> </p> <p>can someone please sort this out. I cant keep phoning people and waiting 10 min to speak to someone</p>