*****ing your money and not providing service that was promised

I was recently sold a SIM from Telkom when they told me they were going to deliver they requested that I have a RSA ID document I asked the Consultant if a Licence will be sufficient as I do not have a RSA ID document she then confirmed upon arrival the driver informed me that I do need a RSA ID to except the package and no packaged was delivered. Upon wakening up the next morning these ****ers took the money for the subscription or some other bull**** fee out of my account and not 2 hour later call me to just let me know that if I cant supply a ID then they will have to cancelled the contract. I was sooooooooooo reluctant to give this women my banking details which we can hear because all calls are recorded witch they say about 1 million times. This is by far the worst and most *********** company I ever worked with. Do yourself a favour and if Mondo phones just drop the phone and keep them from *****ing your money.