CM
Cma M
1 reviews | Active since Jul 2019
13 Nov 2021, 21:54
Information and product
Hi I have app**** for a device and what I was offered is not what am looking for and I ended up signing up for it.Check what I have app**** for and do not deliver anything as yet no debits aswell,the device am looking for was still on the adv.
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
14 Nov 2021, 10:22 Hi Smangele,
Thank you for taking the time to write to us about your application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO151416.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO151416.
Regards,
The Mondo Team
Mondo's reply14 Nov 2021, 10:22
Official
Hi Smangele,
Thank you for taking the time to write to us about your application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO151416.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO151416.
Regards,
The Mondo Team
CM
Cma M's updateReviewer Update
15 Nov 2021, 11:35NO one has contacted me till now I have tried calling back with no luck,the service is bad if this is the kind of service am going to recieve am not will to continue with the contract very disappointed 😑 😒
CM
Cma M's update15 Nov 2021, 11:35
Reviewer Update
NO one has contacted me till now I have tried calling back with no luck,the service is bad if this is the kind of service am going to recieve am not will to continue with the contract very disappointed 😑 😒
CM
Cma M's updateReviewer Update
15 Nov 2021, 16:24Please cancel my contract urgently
CM
Cma M's update15 Nov 2021, 16:24
Reviewer Update
Please cancel my contract urgently
Mondo's replyOfficial
16 Nov 2021, 16:26Hi Smangele,
Trust you are well.
Please note that your MTN application was approved and is now out for delivery.
DSV couriers will be in contact with you in order to set an appointment for delivery.
Kindly advise if you still require a cancellation.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN application was approved and is now out for delivery.
DSV couriers will be in contact with you in order to set an appointment for delivery.
Kindly advise if you still require a cancellation.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Mondo's reply16 Nov 2021, 16:26
Official
Hi Smangele,
Trust you are well.
Please note that your MTN application was approved and is now out for delivery.
DSV couriers will be in contact with you in order to set an appointment for delivery.
Kindly advise if you still require a cancellation.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN application was approved and is now out for delivery.
DSV couriers will be in contact with you in order to set an appointment for delivery.
Kindly advise if you still require a cancellation.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team