JR
Jan R

1 reviews | Active since Feb 2014

18 May 2015, 17:02

Incorrect Product

I was contacted by Mondo a telesales marketing company for Vodacom and Telkom electronic products to obtain a WI FI Tablet, which was then incorrectly replace as a WI FI Rooter on the order after the actual agreement of which I didn't agreed to. Furthermore, an amount of R99,00 was deducted from my bank account prior to delivery date. It was after the above that I was informed by the delivery company of the order which has change. I have not signed or taken possession off any item and or produts thus far and have nothing to show for it. Mondo cann't garantee to issue the Tabet also. I have cancel the order accordingly whereby Mondo also confirm that the money is not refundable. This is *****! Mondo TelNo ***.

0
Replies (1)
Mondo
Mondo's reply19 May 2015, 08:31
Official
Hello J le R,

Thank you for bringing this matter to our attention.

We will investigate your claim and revert with feedback asap.

Regards,

Mondo Support

Best regards,