Inadequate staff

Item: Mondo
Rating: 1
Author: Theresa B

Please can someone sort out your sales team that is miss representing and not doing what they need to do. I have yet to receive my sim to activate my router to get my 500mb per month. Which i have been paying for. Its been 2 months now and i have been fighting daily to get this sorted!!!! Check your systems you will see 100s of correspondence from me.

Helpful (0)

Replies (4)

Mondo's replyOfficial

23 Jun 2018, 08:56

Good Day Theresa,

Thank you for raising your query with us.

Kindly note that we will be in contact with you shortly

Regards,

The Rewardsco Team

Best regards,

Mondo's reply23 Jun 2018, 08:56

Official

Good Day Theresa,

Thank you for raising your query with us.

Kindly note that we will be in contact with you shortly

Regards,

The Rewardsco Team

Best regards,

Theresa B's updateReviewer Update

23 Jun 2018, 09:02

This seems to be your standard response for the pass couple of weeks now. And of late no responses to my emails at all. Just sort out your #/$/^#@

Theresa B's update23 Jun 2018, 09:02

Reviewer Update

This seems to be your standard response for the pass couple of weeks now. And of late no responses to my emails at all. Just sort out your #/$/^#@

Theresa B's updateReviewer Update

23 Jun 2018, 09:14

Someone is trying to phone me but i think there is a problem with your phone lines

Theresa B's update23 Jun 2018, 09:14

Reviewer Update

Someone is trying to phone me but i think there is a problem with your phone lines

Mondo's replyOfficial

23 Jun 2018, 09:37

Good Day Theresa,

As per our conversation, we are working on your query,

A resolution will be provided shortly.

Regards,

The Rewardsco Team

Best regards,

Mondo's reply23 Jun 2018, 09:37

Official

Good Day Theresa,

As per our conversation, we are working on your query,

A resolution will be provided shortly.

Regards,

The Rewardsco Team

Best regards,