MK
MANDISA K

1 reviews | Active since Aug 2022

11 Aug 2022, 13:49

I’m very upset

The lies that your agencies tell us when selling your products is unbelievable, I waited the whole day for my sim to delivered only to be told that the driver called me, and I was unreachable ( an even bigger lie)

0
Replies (2)
Mondo
Mondo's reply11 Aug 2022, 13:53
Official
Hi Mandisa,

Thank you for taking the time to write to us about your Telkom query.

We do apologize for the level of service that you have received.

As per our records, your delivery was done and activation is currently in-progress.

Once you line is activated, you will be notified.

Case Number: RCO259401

Regards,

The Mondo Team
Mondo
Mondo's reply15 Dec 2022, 14:53
Official
Hi Mandisa,

Trust you are well.

Please note that your Telkom cancellation has been done.

Your query will now be closed.

Should you require further assistance, you may contact our Customer Care Team.

Have a lovely day further.

Regards,

The Mondo Team