******* contract

ref ********** 2 case nr. 65067 Have a ******* contract on my name and been paying for over a year. Trying to get this resolved after fault was admitted by Mondo Media for 13 months now.. Call center is absolutely horrible.. 30-40 minutes waiting time to get help... countless promises but no updates or nothing done to get this canceled and get my money returned. Customer care does not work at all because nobody gets back to me after numerous emails. I'm based in New Zealand now and makes it very costly to make contact. I did tell many call center personnel about my move and needed this to be sorted before I leave SA to no avail.

After chatting to Vodacom its been brought to my attention that this number has no request for cancellation on it so I have been **** to by Mondo Media.

It seems Im not the only one after doing some research so Im left with the only option and that is to sue Mondo Media combined with the other people that are struggling to get service and money back and report this to Carte Blanche seeing that selling contracts and swindling people out of their money is the game you are playing.

Very unhappy costomer B