1 reviews | Active since Jul 2021
IF YOU WANT TRAUMA, APPLY FOR A MONDO(TELKOM) CONTRACT
took a contract with mondo (telkom) a while back (2019) because i saw another deal they advertised online and i called and told them. they said id need to cancel this one first i needed to wait for delivery to process cancellation. i did, day of the delivery they told me that i have to wait 7-14 days to take up a new contract because i was still in the cooling off period and i did wait 14 days. when i called again to take up this new contract was when i found out that my initial contract was never cancelled and ive been trying to clear my name eversince, as i have been blacklisted for something i never even used. i would never recommend anyone to take a contract with Mondo or Telkom considering the trauma they put me through!
Thank you for taking the time to write to us about your cancellation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129122
Regards,
The Mondo Team
Thank you for taking the time to write to us about your cancellation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129122
Regards,
The Mondo Team
Please note that our team has attempted contacting you with regards to the above query however we haven't been successful.
Kindly advise what is the best possible time to contact you.
Regards,
The Mondo Team
Please note that our team has attempted contacting you with regards to the above query however we haven't been successful.
Kindly advise what is the best possible time to contact you.
Regards,
The Mondo Team
Trust you are well.
We have attempted contacting you with no success.
Kindly note that your Telkom cancellation has been done.
Your query is resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Trust you are well.
We have attempted contacting you with no success.
Kindly note that your Telkom cancellation has been done.
Your query is resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
