bB
berryboerdery B

1 reviews | Active since Mar 2017

16 Mar 2017, 10:39

If Mondo phones, put down the phone

<p>I was sold a phone worth much less than I was told it was worth when the sales woman phoned me.</p> <p>To compensate me Mondo said in December that they would give me 3 months "free"</p> <p>To date I have not received anything "free" or any money back, Mondo seems to be a very dishonest company, I can not work with dishonest people, I would like my contract to be cancelled, please also come and collect your cheap phone</p>

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Replies (3)
Mondo
Mondo's reply16 Mar 2017, 14:18
Official

Good day James,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards
Mondo Customer Care

***

bB
berryboerdery B's update04 Apr 2017, 14:56
Reviewer Update

Good day

You guys would have picked up the phone on 22 March, no one came to pick it up

Then last week someone phoned again, and said that the phone would be picked up on 3 April, no one came to pick it up.

What is hapening?

Mondo
Mondo's reply21 Apr 2017, 11:59
Official

Hello James. As per your discussion with Kimona, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***