Identity theft and ***** through Mondo (Rewardsco)

This is actually a review of three companies complicit in ***** and identity theft, these companies are Mondo (Rewardsco), MTN and ABSA. So this month my wife gets a notification on her phone that a debit order to the value of R1269 and some cents has been debited from her account. This is interesting as we have been resident in Dubai for the last four years and she no longer uses this account for anything other than debit orders for a couple of top up cellphone accounts (with Vodacom because MTN has always sucked) and some insurance policies. We call ABSA to find out what is going on, and they inform us that the debit order is for an MTN account. So we call MTN, almost an hour of international calls from Dubai to eventually get through to their call centre) and they give us the details of an account that my wife allegedly opened at Mondo (Rewardsco) in Durban. This is odd seeing as neither my wife or I have been to Durban in literally decades. We ask for a copy of the documentation. Apparently, MTN cant give us that even though its for an MTN account for which THEY sent a debit order through to ABSA (strange that this can be done without any documentation). So after another 45 minutes of international calls from Dubai, we eventually get through to Rewardsco. Eventually the phone is just put down in my wifes ear. We have: The name of the person who put originated the account The reference number The date the request was originated The branch at which it was originated And somehow they still cant sort it out. I would advise caution when dealing with Mondo (Rewardsco) if you are apprehensive about identity theft and *****.