I would not dare

I called Mondo once again on the 22 October 2021 to check as to how far with their investigation as I understood that they needed to retrieve the recording on the call I made agreement through, they said they will escalate the matter so that it receives agent attention. On 25 October 2021 I called them and they said the matter should be resolved in 10 to 14 days from the day they officially received my complaint which is 18 October 2021, so 14 days from the 18 October 2021 would be on 05 November 2021. I am looking forward to the day.

By the way I was given package that I didn't agree to but because I was told of promotional data so I thought that was the reason I was getting more than I expected I only realised when I got an invoice. At this stage the 14 days to cancel if you are not happy had gone passed.

Secondly one of the main reasons I took the contract is that I was told that I would be able to share data with my family as long they also on MTN, that is also not happeng. MTN tried countless times to assist on my request without success until they concluded that my contract doesn't allow.