NMm
Nthabiseng Motaung malerato.motaung
1 reviews | Active since Oct 2023
15 Oct 2023, 08:00
I signed up for SIM Only on SmartBroadband 10GB Wireless Telkom (Top Up) @ R99pm x 24 Months package with Mondo on the 4th of February 2020 and the Sim was activated on the 17th of February 2020
I signed up for SIM Only on SmartBroadband 10GB Wireless Telkom (Top Up) @ R99pm x 24 Months package with Mondo on the 4th of February 2020 and the Sim was activated on the 17th of February 2020. I have been requesting the agreement from Mondo however Mondo is sending me to Telkom on the other hand Telkom is sending me to Mondo.
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Mondo's replyOfficial
16 Oct 2023, 08:34 Hi Nthabiseng,
Thank you for taking the time to write to us about your Telkom contract agreement.
We sincerely apologize for the level of service you have received.
The contract is a verbal agreement and the call recording serves as proof of your contract which can be obtained at your nearest Telkom store.
Kindly visit the www.telkom.co.za website to download a copy of the subscriber terms and conditions of the contract.
Thank you for taking the time to write to us about your Telkom contract agreement.
We sincerely apologize for the level of service you have received.
The contract is a verbal agreement and the call recording serves as proof of your contract which can be obtained at your nearest Telkom store.
Kindly visit the www.telkom.co.za website to download a copy of the subscriber terms and conditions of the contract.
Your Case Number is: RCO159501.
Regards,
The Mondo Team
Mondo's reply16 Oct 2023, 08:34
Official
Hi Nthabiseng,
Thank you for taking the time to write to us about your Telkom contract agreement.
We sincerely apologize for the level of service you have received.
The contract is a verbal agreement and the call recording serves as proof of your contract which can be obtained at your nearest Telkom store.
Kindly visit the www.telkom.co.za website to download a copy of the subscriber terms and conditions of the contract.
Thank you for taking the time to write to us about your Telkom contract agreement.
We sincerely apologize for the level of service you have received.
The contract is a verbal agreement and the call recording serves as proof of your contract which can be obtained at your nearest Telkom store.
Kindly visit the www.telkom.co.za website to download a copy of the subscriber terms and conditions of the contract.
Your Case Number is: RCO159501.
Regards,
The Mondo Team