MM
Matshepho M
1 reviews | Active since Feb 2021
15 Feb 2021, 18:26
I really need help.
Mondo guys phoned for an updgrade on behalf of MTN as they claimed upon my initial contract quilifying upgrades in Oct 2020 only to find they delivered a wrong device and wh en l called l was advised to take it back to the nearest branch of which is Limpopo Mall Of The North MTN, and this was Oct 2020 and they have been deducting the money since then hence l am not in possession of their device. I have been calling, sending them emails,with no luck of help.That means l have been paying for the devise l was never in possession of from Oct 2020 to date.
I dont want anything to do with them at all costs because they are basically infringing into my personal financial credentials.
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Mondo's replyOfficial
23 Feb 2021, 16:37Hi Matshepho,
Thank you for contacting Mondo Customer Care.
We apologize for the delay in feedback. Unfortunately, your review was posted to the incorrect Hellopeter page. If you are still in need of assistance, please email us on *** and one of our friendly consultants will be in touch.
Please supply the following details in your email:
Name and Surname:
ID Number:
Contact Number:
Network your query is related to:
Regards,
The Mondo Team
Thank you for contacting Mondo Customer Care.
We apologize for the delay in feedback. Unfortunately, your review was posted to the incorrect Hellopeter page. If you are still in need of assistance, please email us on *** and one of our friendly consultants will be in touch.
Please supply the following details in your email:
Name and Surname:
ID Number:
Contact Number:
Network your query is related to:
Regards,
The Mondo Team
Best regards,
Mondo's reply23 Feb 2021, 16:37
Official
Hi Matshepho,
Thank you for contacting Mondo Customer Care.
We apologize for the delay in feedback. Unfortunately, your review was posted to the incorrect Hellopeter page. If you are still in need of assistance, please email us on *** and one of our friendly consultants will be in touch.
Please supply the following details in your email:
Name and Surname:
ID Number:
Contact Number:
Network your query is related to:
Regards,
The Mondo Team
Thank you for contacting Mondo Customer Care.
We apologize for the delay in feedback. Unfortunately, your review was posted to the incorrect Hellopeter page. If you are still in need of assistance, please email us on *** and one of our friendly consultants will be in touch.
Please supply the following details in your email:
Name and Surname:
ID Number:
Contact Number:
Network your query is related to:
Regards,
The Mondo Team
Best regards,