ZM
Zusiphe M

1 reviews | Active since Aug 2022

05 Aug 2022, 10:04

I need my parcel

Mondo doesn't keep the promise,they don't deliver on time i will not use them again.

0
Replies (2)
Mondo
Mondo's reply05 Aug 2022, 10:14
Official
Hi Zusiphe , 

Thank you for taking the time to write to us about your  delivery query. 

We sincerely apologize for the level of service you have received. Our team is currently investigating your query. 

We will get one of our Customer Care Consultant to contact you and assist with your query. 

Your Case Number is:  RCO257895


Regards, 

The Mondo Team
Mondo
Mondo's reply03 Sept 2022, 11:07
Official
Hi Zusiphe,

Trust you are well.

Please note that your recent MTN application has been cancelled, as requested.

Your query will now be closed.

Thank you for allowing us to look into your query.

Should you require further assistance, you may contact our Customer Care Team.

Have a lovely day further.

Regards,

The Mondo Team