MM
Mzamo M
1 reviews | Active since Sept 2022
09 Sept 2023, 15:14
I made my order I au...
I made my order I august they diducted their connection fee but I never received my phone delivery m so angry even thinking of going direct to their call center rewardscocz it right close to me m ****ed and angry at their poor service how u get to deduct connection fee wt no service
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Mondo's replyOfficial
10 Sept 2023, 08:39Good day,
We sincerely apologize for the way in which the delivery of your was managed.
We understand the inconvenience this has caused you.
At Mondo, we strive to meet all our customers' expectations and we’re sorry for falling short in this instance.
Please know, we're taking urgent action to resolve your complaint and we are still waiting for stock of the deal. We’ll keep you updated as we go. Your feedback is invaluable to us and we appreciate you taking the time to share your thoughts with us.
Our team is committed to ensuring that you have only positive experiences with us going forward.
Warm Regards,
The Mondo Team
We sincerely apologize for the way in which the delivery of your was managed.
We understand the inconvenience this has caused you.
At Mondo, we strive to meet all our customers' expectations and we’re sorry for falling short in this instance.
Please know, we're taking urgent action to resolve your complaint and we are still waiting for stock of the deal. We’ll keep you updated as we go. Your feedback is invaluable to us and we appreciate you taking the time to share your thoughts with us.
Our team is committed to ensuring that you have only positive experiences with us going forward.
Warm Regards,
The Mondo Team
Mondo's reply10 Sept 2023, 08:39
Official
Good day,
We sincerely apologize for the way in which the delivery of your was managed.
We understand the inconvenience this has caused you.
At Mondo, we strive to meet all our customers' expectations and we’re sorry for falling short in this instance.
Please know, we're taking urgent action to resolve your complaint and we are still waiting for stock of the deal. We’ll keep you updated as we go. Your feedback is invaluable to us and we appreciate you taking the time to share your thoughts with us.
Our team is committed to ensuring that you have only positive experiences with us going forward.
Warm Regards,
The Mondo Team
We sincerely apologize for the way in which the delivery of your was managed.
We understand the inconvenience this has caused you.
At Mondo, we strive to meet all our customers' expectations and we’re sorry for falling short in this instance.
Please know, we're taking urgent action to resolve your complaint and we are still waiting for stock of the deal. We’ll keep you updated as we go. Your feedback is invaluable to us and we appreciate you taking the time to share your thoughts with us.
Our team is committed to ensuring that you have only positive experiences with us going forward.
Warm Regards,
The Mondo Team