KK
Kealeboga K
1 reviews | Active since Feb 2021
02 Aug 2021, 16:16
I have been waiting ...
I have been waiting for a contract cancellation for weeks now, please provide feedback as I was debited money for a phone I don’t have
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Replies (2)
Mondo's replyOfficial
02 Aug 2021, 16:23Hi Kealeboga,
Thank you for taking the time to write to us about your cancellation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO127561
Regards,
The Mondo Team
Thank you for taking the time to write to us about your cancellation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO127561
Regards,
The Mondo Team
Mondo's reply02 Aug 2021, 16:23
Official
Hi Kealeboga,
Thank you for taking the time to write to us about your cancellation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO127561
Regards,
The Mondo Team
Thank you for taking the time to write to us about your cancellation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO127561
Regards,
The Mondo Team
Mondo's replyOfficial
03 Aug 2021, 16:55Hi Kealeboga,
As discussed with our consultant, please note that your MTN Cancellation is still in progress.
We will keep you updated on the progress of this.
Regards,
The Mondo Team
As discussed with our consultant, please note that your MTN Cancellation is still in progress.
We will keep you updated on the progress of this.
Regards,
The Mondo Team
Mondo's reply03 Aug 2021, 16:55
Official
Hi Kealeboga,
As discussed with our consultant, please note that your MTN Cancellation is still in progress.
We will keep you updated on the progress of this.
Regards,
The Mondo Team
As discussed with our consultant, please note that your MTN Cancellation is still in progress.
We will keep you updated on the progress of this.
Regards,
The Mondo Team