I got a call from the Mondo consultant that was selling the contract mobile phone was told that my name was selected by their computer for the special that was running for that month, consultant by the name of Judy told me that I won a phone Galaxy inste

I got a call from the Mondo consultant that was selling the contract mobile phone was told that my name was selected by their computer for the special that was running for that month, consultant by the name of Judy told me that I won a phone Galaxy instead of receiving Galaxy phone I got Hisense E50 lite which is the worst phone I’ve ever owned, I was told that the only thing that ill have to pay for its for the data of R99 monthly surprisingly I was shocked by the 15th when the debit of R365 went off I tried phoning the number that I was given without any luck went straight to Telkom shop in Mall of the south to reported the matter only to find out from the consultant that I cant mention her name that even the phone that I got it was the useless phone for that amount I’m being charged for, Telkom couldn’t help me because they said they not working with mondo, mondo its allocated in Durban but the consultant helped me with the phone and I tried to speak to one of the consultant at Mondo and the case number was opened with this Reference number RC*** and I was told that an update will be given to me in 2 business days, Hisense E50 lite was blocked and the sim card was also blocked I was sitting with the dummy phone, but what shocked me its when I realised that my money was been deducted from my account and I went to reverse the amount past 3months its been like, now today I receive Telkom invoice of R2,071.21 can I please be helped with this incident cause I can not pay for service that I’m not receiving.

Kind Regards S.Msibi