RS
Rosina S
1 reviews | Active since Aug 2021
03 Aug 2021, 14:37
I did not get the be...
I did not get the benefits that we agreed on this month
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
03 Aug 2021, 14:46Hi Rosina,
Thank you for sharing your concerns with us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129433
Regards,
The Mondo Team
Thank you for sharing your concerns with us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129433
Regards,
The Mondo Team
Mondo's reply03 Aug 2021, 14:46
Official
Hi Rosina,
Thank you for sharing your concerns with us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129433
Regards,
The Mondo Team
Thank you for sharing your concerns with us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129433
Regards,
The Mondo Team
Mondo's replyOfficial
13 Aug 2021, 14:58Hi Rosina,
Please note that our consultant, Kim, has explained the package benefits to you.
You have confirmed that you have a better understanding of this contract.
Your query is now resolved and will be closed.
If you have any further queries please call or email our team.
Regards,
The Mondo Team
Please note that our consultant, Kim, has explained the package benefits to you.
You have confirmed that you have a better understanding of this contract.
Your query is now resolved and will be closed.
If you have any further queries please call or email our team.
Regards,
The Mondo Team
Mondo's reply13 Aug 2021, 14:58
Official
Hi Rosina,
Please note that our consultant, Kim, has explained the package benefits to you.
You have confirmed that you have a better understanding of this contract.
Your query is now resolved and will be closed.
If you have any further queries please call or email our team.
Regards,
The Mondo Team
Please note that our consultant, Kim, has explained the package benefits to you.
You have confirmed that you have a better understanding of this contract.
Your query is now resolved and will be closed.
If you have any further queries please call or email our team.
Regards,
The Mondo Team