NJ
Nomvula J
1 reviews | Active since Jul 2023
06 Sept 2023, 17:23
I app**** for MtN co...
I app**** for MtN contract and it was successful, I waited for delivery for 3 weeks now ,Nothing is happening,I was called by the DSV Couriers and told me to prepare some documents, Even today,I have not heard from any of those Companies.
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Mondo's replyOfficial
06 Sept 2023, 20:48 Hi Nomvula,
Thank you for taking the time to write to us about your MTN Application.
We sincerely apologize for the level of service you have received.
We see that your MTN order was returned to the MTN warehouse as DSV did attempt to deliver however they were unsuccessful.
Our team is investigating your query.
Your Case Number is: RCO434583.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN Application.
We sincerely apologize for the level of service you have received.
We see that your MTN order was returned to the MTN warehouse as DSV did attempt to deliver however they were unsuccessful.
Our team is investigating your query.
Your Case Number is: RCO434583.
Regards,
The Mondo Team
Mondo's reply06 Sept 2023, 20:48
Official
Hi Nomvula,
Thank you for taking the time to write to us about your MTN Application.
We sincerely apologize for the level of service you have received.
We see that your MTN order was returned to the MTN warehouse as DSV did attempt to deliver however they were unsuccessful.
Our team is investigating your query.
Your Case Number is: RCO434583.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN Application.
We sincerely apologize for the level of service you have received.
We see that your MTN order was returned to the MTN warehouse as DSV did attempt to deliver however they were unsuccessful.
Our team is investigating your query.
Your Case Number is: RCO434583.
Regards,
The Mondo Team