O
Ockie
1 reviews | Active since Jan 2025
18 Jan 2025, 09:50
I app**** for a cell...
I app**** for a cellphone contract ten working days ago, the application was approved and they said that it will take between seven and ten days to deliver by currier.. The day before I had to call customer care to track my order but without any success. They said that the sales department will communicate with me but without success. Iam highly disappointed in the way Mondo communicates and will not after this experience refer anyone to do business with them.
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Replies (1)Mondo's replyOfficial
03 Feb 2025, 16:44Hi Ockie,
I trust you are well.
I apologize for the inconvenience this has caused you. Should you require any further assistance with your new application, please do not hesitate to contact our Customer Care Team.
Regards,
The Mondo Team
I trust you are well.
I apologize for the inconvenience this has caused you. Should you require any further assistance with your new application, please do not hesitate to contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply03 Feb 2025, 16:44
Official
Hi Ockie,
I trust you are well.
I apologize for the inconvenience this has caused you. Should you require any further assistance with your new application, please do not hesitate to contact our Customer Care Team.
Regards,
The Mondo Team
I trust you are well.
I apologize for the inconvenience this has caused you. Should you require any further assistance with your new application, please do not hesitate to contact our Customer Care Team.
Regards,
The Mondo Team
