IM
Itani M
1 reviews | Active since Nov 2021
30 Nov 2021, 10:11
Huawei p smart
I'm still experiencing problem with my phone
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
30 Nov 2021, 10:21Hi Itani,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO156615
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO156615
Regards,
The Mondo Team
Mondo's reply30 Nov 2021, 10:21
Official
Hi Itani,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO156615
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO156615
Regards,
The Mondo Team
Mondo's replyOfficial
07 Feb 2022, 15:20 Hi Itani,
Trust you are well.
Please note that should your device not be working, you may take your device to your nearest Telkom direct store and they will assess the device.
We do apologize for our delayed response.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that should your device not be working, you may take your device to your nearest Telkom direct store and they will assess the device.
We do apologize for our delayed response.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply07 Feb 2022, 15:20
Official
Hi Itani,
Trust you are well.
Please note that should your device not be working, you may take your device to your nearest Telkom direct store and they will assess the device.
We do apologize for our delayed response.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that should your device not be working, you may take your device to your nearest Telkom direct store and they will assess the device.
We do apologize for our delayed response.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team