MO
Mirus O'Kelly

1 reviews | Active since Jun 2014

20 Oct 2020, 16:32

Horrifyingly **** service

I honestly don't know where to start! First the consultant gives false information to secure the sale, then when I call them to cancel the contract they place you on hold for half an hour or drop the call in your ear! Finally when you try to talk to them through the website the chat box consultant just ignores you! Seriously???

0
Replies (3)
Mondo
Mondo's reply20 Oct 2020, 16:35
Official
Hi Mirus, 

Thank you for taking the time to write to us. 

Our team is looking into your query and we will revert with feedback.

Regards 

The Mondo Team
Mondo
Mondo's reply20 Oct 2020, 16:59
Official
Hi Mirus, 

As discussed with Kimona, please note that we have logged a collection request for you.

Kimona will keep you updated on the progress of this.

Regards 

The Mondo Team
Mondo
Mondo's reply23 Oct 2020, 13:38
Official
Hi Mirus, 

Please note that we have attempted contacting you with no success.

Kindly note that we have submitted the cancellation for you. 

Kimona will keep you updated on the progress of this.

Regards 

The Mondo Team