HORRIBLE SERVICES - WILL NOT LEAVE THIS HERE.

Good day,

Absolute pathetic services from Mondo. After an entire month of ME having to PHONE them over 10 times on an update for a reversal that was done by THEM through a valid sales misrepresentation - now I am being told that I will not be refunded the additional monies that was debited from my account. R 1600+ at that!!!!!!!!!!! Totally absurd and disgusting behaviour. I will not be leaving this - ICASA, FAIS will be having my complaint. and this after an agent told me I am entitled to a refund after they **** when my migration was done. ****mers of note!!!!!!!!!!!!!!!!!!!!!!!! *****s and lairs!!!!! I will not leave this here. I am in the insurance and services environment i know my rights. Not once have someone phoned me back after you have catched on k*k on my account - not once!! Imagine being liable for your error - that will never fly with me!! Take accountability for your own k*k. Then the consultant drops the call after I ask them to log the refund complaint. I must write off over R 1600 + . Imagine!!!!!!!!!!!!!!!! Sick and tired of service providers exploiting and *****ing from customers.