NM
Nomsa M
1 reviews | Active since Dec 2021
26 Jan 2022, 09:53
Horrible services
You are the worst SP I have dealt with I will never again do business with you I am so angry I want to cancel ❌ Your agents are rude and have no sense of urgency
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
26 Jan 2022, 10:09Good day Nomsa,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO175054
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO175054
Regards,
The Mondo Team
Mondo's reply26 Jan 2022, 10:09
Official
Good day Nomsa,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO175054
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO175054
Regards,
The Mondo Team
Mondo's replyOfficial
26 Jan 2022, 10:34Good day,
We do apologize for the inconvenience caused.
We are currently looking into your query and once we receive an update, we will advise you accordingly.
Regards,
The Mondo Team
We do apologize for the inconvenience caused.
We are currently looking into your query and once we receive an update, we will advise you accordingly.
Regards,
The Mondo Team
Mondo's reply26 Jan 2022, 10:34
Official
Good day,
We do apologize for the inconvenience caused.
We are currently looking into your query and once we receive an update, we will advise you accordingly.
Regards,
The Mondo Team
We do apologize for the inconvenience caused.
We are currently looking into your query and once we receive an update, we will advise you accordingly.
Regards,
The Mondo Team
NM
Nomsa M's updateReviewer Update
27 Jan 2022, 13:31And I am still waiting for a call...
Can you guys just resolve my query
It is a simple query I don't need you to move Mountains for me I just want you to tell me when will I get my money back?
Can you guys just resolve my query
It is a simple query I don't need you to move Mountains for me I just want you to tell me when will I get my money back?
NM
Nomsa M's update27 Jan 2022, 13:31
Reviewer Update
And I am still waiting for a call...
Can you guys just resolve my query
It is a simple query I don't need you to move Mountains for me I just want you to tell me when will I get my money back?
Can you guys just resolve my query
It is a simple query I don't need you to move Mountains for me I just want you to tell me when will I get my money back?
Mondo's replyOfficial
28 Jan 2022, 13:30Hi Nomsa,
Trust you are well.
We have attempted contacting you with no success, therefore, kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team
Trust you are well.
We have attempted contacting you with no success, therefore, kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team
Mondo's reply28 Jan 2022, 13:30
Official
Hi Nomsa,
Trust you are well.
We have attempted contacting you with no success, therefore, kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team
Trust you are well.
We have attempted contacting you with no success, therefore, kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team