RO
Ronel O
1 reviews | Active since Dec 2022
01 Dec 2022, 15:02
HORRIBLE SERVICE!!!!
This is by far the worst I have ever had. After the Admin fee was deducted a week ago, I was informed there is no stock of the handset I app**** for..... No replacement offered nor any other suggestions, just that they will keep me up to date on availability!!! SERIOUSLY!!!!! YOUR BUSINESS SHOULD RATHER CLOSE DOWN!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
01 Dec 2022, 16:42Good day Ronel,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO304301
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO304301
Regards,
The Mondo Team
Mondo's reply01 Dec 2022, 16:42
Official
Good day Ronel,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO304301
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO304301
Regards,
The Mondo Team
Mondo's replyOfficial
13 Dec 2022, 09:39 Hi Ronel,
Trust you are well.
We have found that you have received your recent Telkom order.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Should you require further assistance, please contact our Customer Service team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
We have found that you have received your recent Telkom order.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Should you require further assistance, please contact our Customer Service team.
Have a lovely day further.
Regards,
The Mondo Team
Mondo's reply13 Dec 2022, 09:39
Official
Hi Ronel,
Trust you are well.
We have found that you have received your recent Telkom order.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Should you require further assistance, please contact our Customer Service team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
We have found that you have received your recent Telkom order.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Should you require further assistance, please contact our Customer Service team.
Have a lovely day further.
Regards,
The Mondo Team