SH
Sharon H
1 reviews | Active since Jul 2018
20 Sept 2023, 15:20
Horrible Service
I will be debited for something I returned to the store a month ago!!! I regrate the day I answered your call!!! Horrible service!
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Replies (1)
Mondo's replyOfficial
20 Sept 2023, 16:15 Hi Sharon,
We sincerely apologise for the way in which the cancellation of your order was managed. We understand the inconvenience this has caused you.
At Mondo we strive to meet all our customers' expectations and we’re sorry for falling short in this instance.
Please know, we're taking urgent action to resolve your complaint and we have sent a follow up regarding your cancellation. We’ll keep you updated as we go.
Your feedback is invaluable to us and we appreciate you taking the time to share your thoughts with us. Our team is committed to ensuring that you have only positive experiences with us going forward.
Warm Regards,
The Mondo Team
We sincerely apologise for the way in which the cancellation of your order was managed. We understand the inconvenience this has caused you.
At Mondo we strive to meet all our customers' expectations and we’re sorry for falling short in this instance.
Please know, we're taking urgent action to resolve your complaint and we have sent a follow up regarding your cancellation. We’ll keep you updated as we go.
Your feedback is invaluable to us and we appreciate you taking the time to share your thoughts with us. Our team is committed to ensuring that you have only positive experiences with us going forward.
Warm Regards,
The Mondo Team
Mondo's reply20 Sept 2023, 16:15
Official
Hi Sharon,
We sincerely apologise for the way in which the cancellation of your order was managed. We understand the inconvenience this has caused you.
At Mondo we strive to meet all our customers' expectations and we’re sorry for falling short in this instance.
Please know, we're taking urgent action to resolve your complaint and we have sent a follow up regarding your cancellation. We’ll keep you updated as we go.
Your feedback is invaluable to us and we appreciate you taking the time to share your thoughts with us. Our team is committed to ensuring that you have only positive experiences with us going forward.
Warm Regards,
The Mondo Team
We sincerely apologise for the way in which the cancellation of your order was managed. We understand the inconvenience this has caused you.
At Mondo we strive to meet all our customers' expectations and we’re sorry for falling short in this instance.
Please know, we're taking urgent action to resolve your complaint and we have sent a follow up regarding your cancellation. We’ll keep you updated as we go.
Your feedback is invaluable to us and we appreciate you taking the time to share your thoughts with us. Our team is committed to ensuring that you have only positive experiences with us going forward.
Warm Regards,
The Mondo Team