JD
J.C Daniels

1 reviews | Active since Jun 2019

18 Jun 2019, 10:07

HORRIBLE SERVICE

I APP**** FOR A CONTRACT ON THE 27 MAY 2019, IT IS NOW THE 18TH OF JUNE, I STILL HAVEN'T GOTTEN ANY WORD OR DELIVERY ABOUT MY CONTRACT!!! I HAVE PHONED ABOUT 20 TIMES

THIS IS THE WORST SERVICE I HAVE EVER GOTTEN !!!

0
Replies (8)
Mondo
Mondo's reply18 Jun 2019, 10:18
Official
Good Day J C Daniels,

Thank you for raising your query with us. 
Please note that we will be in contact with you shortly. 

Kind Regards, 

Mondo Team
Mondo
Mondo's reply18 Jun 2019, 16:20
Official
Good Day J C Daniels, 

As discussed with our consultant, we have logged an investigation for the query you have raised.

We will revert with feedback shortly.
 Kind Regards, 

Mondo Team
Mondo
Mondo's reply20 Jun 2019, 16:56
Official
Good Day J C Daniels, 

As discussed with our consultant, please note that your query is still in progress as we are working on a resolution.

We will keep you updated on the status of this.
 Kind Regards, 

Mondo Team
JD
J.C Daniels's update24 Jun 2019, 16:08
Reviewer Update
Has my query been resolved?
Mondo
Mondo's reply24 Jun 2019, 16:27
Official
Good Day J C Daniels, 

As discussed with our consultant, please note that your query is still in progress.

We have escalated this to the network service provider to prioritize this.

We will keep you updated on the status of this.
 Kind Regards, 

Mondo Team 
Mondo
Mondo's reply25 Jun 2019, 16:35
Official
Good Day J C Daniels, 

Please note that we have received feedback from the network service that your details have been amended on system.

We have escalated this to our team to complete your order.
 Kind Regards, 

Mondo Team
Mondo
Mondo's reply28 Jun 2019, 16:21
Official
Good Day  J C Daniels,

Please note that your query is still in progress.

We will keep you updated on the status of this.
 Kind Regards, 

Mondo Team 
Mondo
Mondo's reply01 Jul 2019, 14:14
Official
Good Day  J C Daniels,

As per your conversation with Kimona, please note that your sim card has been delivered and your query is resolved.

Kindly forward us the requested documents as we need to make arrangements to have you compensated.

Should you have any further queries please feel free to email us.
 Kind Regards, 

Mondo Team