BV
Buntukazi V
1 reviews | Active since Dec 2022
06 Dec 2022, 15:51
Horrible customer service
Horrible customer service, they called me and I wanted to enquire about a phone contract with them and mtn . I did not validate the contract , I asked to think about it the next thing I have a contract with them. They are ****** and are very **********, never Did I accept the offer for the phone contract. Whatever you do , do not do business with them.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
06 Dec 2022, 16:14Good day Buntukazi,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO313939
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO313939
Regards,
The Mondo Team
Mondo's reply06 Dec 2022, 16:14
Official
Good day Buntukazi,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO313939
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO313939
Regards,
The Mondo Team
Mondo's replyOfficial
13 Dec 2022, 15:29Hi Buntukazi,
Trust you are well.
Please note that the recent MTN order was returned and the application was cancelled.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that the recent MTN order was returned and the application was cancelled.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Mondo's reply13 Dec 2022, 15:29
Official
Hi Buntukazi,
Trust you are well.
Please note that the recent MTN order was returned and the application was cancelled.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that the recent MTN order was returned and the application was cancelled.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team