1 reviews | Active since Sept 2017
Hlengiwe, Mondo agent. Excellent customer service
I signed up for a contract. I received my ordered goods on the scheduled date. As I was telephonically informed by Shanice and Tuli, I contacted Mondo as soon as I arrived home and was assisted by Hlengiwe. Hlengiwe was very professional and helpful. She went the extra mile regarding my query. She explained everything clearly and offered to forward my requests to Telkom on my behalf. I must commend Mondo on their staff members etiquette. I have been dealing with Mondo for a few years and so far I have never received bad service from their staff. I am honestly impressed with the service rendered. Well done!!!
Hi Mieda,
Thank you for taking the time to post a compliment on the service you received from Hlengiwe.
Here at Mondo we pride ourselves in providing consistent World Class Service to all customers and we are delighted that you are happy with the service that you received.
Please do not hesitate to contact us should you require any further assistance.
Kind Regards,
Mondo Customer Care
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Hi Mieda,
Thank you for taking the time to post a compliment on the service you received from Hlengiwe.
Here at Mondo we pride ourselves in providing consistent World Class Service to all customers and we are delighted that you are happy with the service that you received.
Please do not hesitate to contact us should you require any further assistance.
Kind Regards,
Mondo Customer Care
***
Hi Mieda,
We do apologies for this unpleasant experience.
Please advise if there is anything that we as Mondo Mobile could possibly assist you with.
Kind regards,
The Mondo Team
***
Hi Mieda,
We do apologies for this unpleasant experience.
Please advise if there is anything that we as Mondo Mobile could possibly assist you with.
Kind regards,
The Mondo Team
***
