Helpfull advice

I put in a request asking for an MTN upgrade cancellation early this morning, and received a callback at 11:00. The contacting person, Amanda Lubbe, was very helpful and professional, and was more than willing to converse in Afrikaans. The circumstances surrounding this cancellation was quite complex, with business accounts and additional parties involved, but she was able to give me good advice on how to proceed, and personally contacted the business owner to confirm the changes. Thank you again Ms Lubbe.