MM
Merriam M
1 reviews | Active since Jul 2021
20 Sept 2021, 11:57
Help me to get hold of Mondo
I was over the moon when I got a call from Mondo that they have canceled my contract to my surprise guys am owing Telkom 3month payment that I don't know am trying to get hold of Nicole from Telkom I can't get hold of them I have sent them emails no reply I called them was put on hold until I run out of airtime please help me guys since you have help me to get hold of them to cancel my contract with Telkom....
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Mondo's replyOfficial
20 Sept 2021, 12:11Hi Merriam,
Thank you for taking the time to write to us about your Telkom account.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO137766
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom account.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO137766
Regards,
The Mondo Team
Mondo's reply20 Sept 2021, 12:11
Official
Hi Merriam,
Thank you for taking the time to write to us about your Telkom account.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO137766
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom account.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO137766
Regards,
The Mondo Team