SR
Shaine R
1 reviews | Active since Dec 2020
17 Dec 2020, 10:28
HELP ME MONDO
Seeing as this is the only way Mondo seems to resolve issues, can you guys please activate my Telkom sim card? I received the sim card on the 4th of December, and nearly 2 weeks later, I have not gotten an SMS saying that it has been activated.
I've been extremely patient with you guys these past 2 weeks, being understanding that your services has been offline, but now I'm unable to even phone you guys, so this seems like the only way to get a response, as well as help.
Thanks.
Helpful (0)
Replies (5)0
Replies (5)
Mondo's replyOfficial
17 Dec 2020, 10:33Good day Shaine, We have received your query. Kindly note one of our dedicated consultants will be in contact with you shortly. Regards, The Mondo Team
Mondo's reply17 Dec 2020, 10:33
Official
Good day Shaine, We have received your query. Kindly note one of our dedicated consultants will be in contact with you shortly. Regards, The Mondo Team
SR
Shaine R's updateReviewer Update
17 Dec 2020, 14:49Hi
No one's been in contact with me yet. Will they still contact me today?
Thanks
No one's been in contact with me yet. Will they still contact me today?
Thanks
SR
Shaine R's update17 Dec 2020, 14:49
Reviewer Update
Hi
No one's been in contact with me yet. Will they still contact me today?
Thanks
No one's been in contact with me yet. Will they still contact me today?
Thanks
Mondo's replyOfficial
17 Dec 2020, 14:54Good Day Shaine,
Thank you for taking the time to write to us. As per your email communication with our team, please note that we have escalated your activation query to our Telkom team and will revert with feedback shortly. Regards, The Mondo Team
Thank you for taking the time to write to us. As per your email communication with our team, please note that we have escalated your activation query to our Telkom team and will revert with feedback shortly. Regards, The Mondo Team
Mondo's reply17 Dec 2020, 14:54
Official
Good Day Shaine,
Thank you for taking the time to write to us. As per your email communication with our team, please note that we have escalated your activation query to our Telkom team and will revert with feedback shortly. Regards, The Mondo Team
Thank you for taking the time to write to us. As per your email communication with our team, please note that we have escalated your activation query to our Telkom team and will revert with feedback shortly. Regards, The Mondo Team
SR
Shaine R's updateReviewer Update
17 Dec 2020, 15:23Thanks for activating the sim, guys. Really appreciate it.
SR
Shaine R's update17 Dec 2020, 15:23
Reviewer Update
Thanks for activating the sim, guys. Really appreciate it.
Mondo's replyOfficial
17 Dec 2020, 16:26Good Day Shaine,
Please note that Kim has assisted with your activation query.
Should you have any further queries, please feel free to email or call our team. Regards, The Mondo Team
Please note that Kim has assisted with your activation query.
Should you have any further queries, please feel free to email or call our team. Regards, The Mondo Team
Mondo's reply17 Dec 2020, 16:26
Official
Good Day Shaine,
Please note that Kim has assisted with your activation query.
Should you have any further queries, please feel free to email or call our team. Regards, The Mondo Team
Please note that Kim has assisted with your activation query.
Should you have any further queries, please feel free to email or call our team. Regards, The Mondo Team