AS
Anzell S
1 reviews | Active since Mar 2012
23 Jan 2020, 08:34
HELP
I am so sick of Mondo that claim they are from Vodacom They kee"p putting my Vodacom account in arrears after i have cancelled my subscription with them I have called their helpdesk 4 times and they are still debiting me. I have cancelled services THEY THE WORST TO DEAL WITH I keep calling Vodacom for help because MONDO wont stop invoicing me!! They are messing with my credit record with VODACOM
Helpful (0)
Replies (7)0
Replies (7)
Mondo's replyOfficial
23 Jan 2020, 09:06Good Day Anzell,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Mondo's reply23 Jan 2020, 09:06
Official
Good Day Anzell,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Mondo's replyOfficial
27 Jan 2020, 13:18Good Day Anzell,
Kindly note that we have attempted contacting you with no success.
Please advise what is the best possible time to call you to resolve your query.
Kind Regards,
Mondo Team
Kindly note that we have attempted contacting you with no success.
Please advise what is the best possible time to call you to resolve your query.
Kind Regards,
Mondo Team
Mondo's reply27 Jan 2020, 13:18
Official
Good Day Anzell,
Kindly note that we have attempted contacting you with no success.
Please advise what is the best possible time to call you to resolve your query.
Kind Regards,
Mondo Team
Kindly note that we have attempted contacting you with no success.
Please advise what is the best possible time to call you to resolve your query.
Kind Regards,
Mondo Team
AS
Anzell S's updateReviewer Update
27 Jan 2020, 13:47Oh my goodness, such lies, Melissa did called me last week Thursday and after a long discussion, she promised to call me back within an hour as I was driving.
Please try calling me again
Please try calling me again
AS
Anzell S's update27 Jan 2020, 13:47
Reviewer Update
Oh my goodness, such lies, Melissa did called me last week Thursday and after a long discussion, she promised to call me back within an hour as I was driving.
Please try calling me again
Please try calling me again
Mondo's replyOfficial
27 Jan 2020, 16:24Good Day Anzell,
As discussed with our consultant, please can you arrange for the requested documents to be sent to us ASAP.
Kind Regards,
Mondo Team
As discussed with our consultant, please can you arrange for the requested documents to be sent to us ASAP.
Kind Regards,
Mondo Team
Mondo's reply27 Jan 2020, 16:24
Official
Good Day Anzell,
As discussed with our consultant, please can you arrange for the requested documents to be sent to us ASAP.
Kind Regards,
Mondo Team
As discussed with our consultant, please can you arrange for the requested documents to be sent to us ASAP.
Kind Regards,
Mondo Team
Mondo's replyOfficial
30 Jan 2020, 08:11Good Day Anzell,
As discussed with Kimona, please note that we have submitted the credit for you and your query is now resolved.
Should you have any further queries please feel free to email us or call us.
Kind Regards,
Mondo Team
As discussed with Kimona, please note that we have submitted the credit for you and your query is now resolved.
Should you have any further queries please feel free to email us or call us.
Kind Regards,
Mondo Team
Mondo's reply30 Jan 2020, 08:11
Official
Good Day Anzell,
As discussed with Kimona, please note that we have submitted the credit for you and your query is now resolved.
Should you have any further queries please feel free to email us or call us.
Kind Regards,
Mondo Team
As discussed with Kimona, please note that we have submitted the credit for you and your query is now resolved.
Should you have any further queries please feel free to email us or call us.
Kind Regards,
Mondo Team
AS
Anzell S's updateReviewer Update
30 Jan 2020, 09:01Hi Kimona and Mondo team, thank you for the great service and taking the time to sorting out my problem. Thank you for listening to me and all the patience that went with it.
It is a great to know that there are still companies out there that really go out there way to assist the customer.
Again thank you very much
It is a great to know that there are still companies out there that really go out there way to assist the customer.
Again thank you very much
AS
Anzell S's update30 Jan 2020, 09:01
Reviewer Update
Hi Kimona and Mondo team, thank you for the great service and taking the time to sorting out my problem. Thank you for listening to me and all the patience that went with it.
It is a great to know that there are still companies out there that really go out there way to assist the customer.
Again thank you very much
It is a great to know that there are still companies out there that really go out there way to assist the customer.
Again thank you very much
Mondo's replyOfficial
12 Jan 2023, 11:37Mondo's reply12 Jan 2023, 11:37
Official