AP
Allison P

1 reviews | Active since Dec 2017

02 Mar 2018, 10:55

Hello Peter Responses Taken as a Joke!

PATHETIC IS AN UNDERSTATEMENT - cancellation pending since October 2016

Still no feedback regarding my last Hello Peter complaint submitted December 2017. I was advised that a consultant has been allocated to assist further with the pending cancellation submitted October 2016.

I have been billed for non-usage and blacklisted!!!!!

0
Replies (3)
Mondo
Mondo's reply02 Mar 2018, 12:42
Official

Good Afternoon Allison

We apologise for the inconvenienced caused. We are trying to contact you however unsuccessful. Further attempts will be made.

Kind regards

Mondo Team

Mondo
Mondo's reply10 May 2018, 10:54
Official

Good Day Allison,

Kindly be advised that we are currently working on your query.

A resolution will be provided shortly.

Regards,

Mondo Team

Mondo
Mondo's reply22 May 2018, 11:14
Official

Good Day Allison,

As per our conversation, your query has been resolved.

Regards,

Mondo Team