Has Telkom/Mondo bitten more than they can chew? ?

Has # Telkom via # Mondo bitten more than they can chew with their November 2018 special? Almost two months down the line I am still awaiting the delivery of my Router that I took on contract back in November 2018. After more than a month's wait and my account debit I was promised delivery for the 4th January 2018 and after a no show at an agreed time I received a call from #Mondo agent telling me that the courier truck was hijacked and that's the reason they couldn't deliver. I asked her how long do I have to wait again then if that's the case and she bluntly told me "I don’t know" and that was that.