FN
Fiona N

1 reviews | Active since Mar 2020

04 Apr 2020, 14:58

Happy with my phone but Sim not activated.

Great service but telkom Sim card still not activated. It's been 48 hours or more now. Would appreciate a response. Thank you

0
Replies (5)
Mondo
Mondo's reply05 Apr 2020, 22:48
Official
Good Day Fiona, 

Thank you for raising your query with us.
Please note that we will be in contact with you shortly.

Kind Regards,

Mondo Team
FN
Fiona N's update05 Apr 2020, 23:36
Reviewer Update
You can only reach me via email.
FN
Fiona N's update06 Apr 2020, 07:03
Reviewer Update
Please fix this issue because it's been more than 48 hours now but still, my Sim card hasn't been activated and I'm unreachable. The package was delivered on Thursday, today is Monday and that's not good. I've been sending emails to no response, this run around is demoralizing.
Mondo
Mondo's reply06 Apr 2020, 09:33
Official
Good morning Fiona
Thank you for your patience in this regard.
We have managed to successfully activate your contract.
Regards,
Denzil Muthen
FN
Fiona N's update06 Apr 2020, 09:39
Reviewer Update
Thank you so much. I am happy