1 reviews | Active since Apr 2017

13 Apr 2017, 16:35

Great client retention by Stanton Ramiah

<p>I intially received good service but bad advice from an unknown Mondo sales agent who sold me a package that was no longer available and a router that was not intended for the specific function I had requested it for. </p> <p>However.. </p> <p>I soon received a call from Stanton Ramiah acknowledging their previous agents error. Stanton went well above an beyong in order to resolve my query and ensured I walked away a satisfied client of Mondo. I have now referred him onto my friends. But requsted they only deal with him. </p> <p>Great job Stanton, Mondo, hold onto this guy. He is of great value to your company. </p> <p> </p>

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Replies (1)
Mondo
Mondo's reply18 Apr 2017, 08:36
Official

Hi Matthew,

Thank you for taking the time to post a compliment on the service you received from Stanton.

Here at Mondo we pride ourselves in providing consistent World Class Service to all customers and we are delighted that you are happy with the service that you received.

Please do not hesitate to contact us should you require any further assistance.

Kind Regards,

Mondo Customer Care

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