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Shamenthran C

1 reviews | Active since Sept 2021

07 Sept 2021, 16:38

Good Service - Amanda Joseph

Great Service

I have a query with Mondo- RE- my new upgrade with MTN. I made a few calls but nobody took the time to review my query and try to offer a solution. Instead my contract was going to be cancelled instead of a solution being found. I spoke to Amanda Joseph who listened and opened up an investigation. Although i have no resolution at this stage, i do feel at ease knowing that someone at Mondo is now looking into my query. Thank you Amanda for your assistance and efficiency!

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Replies (1)
Mondo
Mondo's reply07 Sept 2021, 16:39
Official
Good Day Shamenthran,

Thank you for posting a compliment on the services you received from Amanda.
 
Should you require further assistance, please contact our Customer Service team. 
 
Regards,
 
The Mondo Team