Good service

When Telkom called to sell the FreeMe contract, i agreed and took the deal. I was told delivery will be R99 but was not told it is non refundable. I contacted Mondo to cancel and still my account was debited for the said amount. I call Mondo again today and spoke to Vasha, I have to say she was very helpful, she did say she would have a chat with her manager to confirm that my money will be refunded and that I will get a call on Monday for confirmation, to my amazement Vasha called me back within 15 minutes and confirmed the money will be in my account. Thank you Vasha, I lost hope with some of the call centre agents and their assistance, I truly hope there is more like you out there.