MK
Marc K
1 reviews | Active since Aug 2022
03 Aug 2022, 09:49
Get Out!
Stay away people! Once you are locked it with a contract you will never get out. I have contacted Mondo and MTN months ago to make sure a contract was stopped and canceled, after which they assured me it was. The contract is still active and debits are coming off the account. I say again, STAY AWAY!
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
03 Aug 2022, 10:08Hi Marc,
Thank you for taking the time to write to us about your MTN cancellation query.
We do apologize for the delay and level of service that you have received thus far.
Kindly note that a follow-up on cancellation has been sent to the MTN cancellations team.
Once we receive an update, we will advise you.
Case Number: RCO256962
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN cancellation query.
We do apologize for the delay and level of service that you have received thus far.
Kindly note that a follow-up on cancellation has been sent to the MTN cancellations team.
Once we receive an update, we will advise you.
Case Number: RCO256962
Regards,
The Mondo Team
Mondo's reply03 Aug 2022, 10:08
Official
Hi Marc,
Thank you for taking the time to write to us about your MTN cancellation query.
We do apologize for the delay and level of service that you have received thus far.
Kindly note that a follow-up on cancellation has been sent to the MTN cancellations team.
Once we receive an update, we will advise you.
Case Number: RCO256962
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN cancellation query.
We do apologize for the delay and level of service that you have received thus far.
Kindly note that a follow-up on cancellation has been sent to the MTN cancellations team.
Once we receive an update, we will advise you.
Case Number: RCO256962
Regards,
The Mondo Team
Mondo's replyOfficial
18 Aug 2022, 10:00Hi Marc,
Trust you are well.
Please note that your MTN cancellation has been done and the line is deactivated from your account.
Kindly note that a credit request has been logged with the MTN team.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN cancellation has been done and the line is deactivated from your account.
Kindly note that a credit request has been logged with the MTN team.
Regards,
The Mondo Team
Mondo's reply18 Aug 2022, 10:00
Official
Hi Marc,
Trust you are well.
Please note that your MTN cancellation has been done and the line is deactivated from your account.
Kindly note that a credit request has been logged with the MTN team.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN cancellation has been done and the line is deactivated from your account.
Kindly note that a credit request has been logged with the MTN team.
Regards,
The Mondo Team
Mondo's replyOfficial
03 Sept 2022, 10:53Good Day Marc,
Trust you are well.
Please note that your MTN account has been credited.
Credit Reference Number: SR# ***
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN account has been credited.
Credit Reference Number: SR# ***
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Mondo's reply03 Sept 2022, 10:53
Official
Good Day Marc,
Trust you are well.
Please note that your MTN account has been credited.
Credit Reference Number: SR# ***
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN account has been credited.
Credit Reference Number: SR# ***
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team