MN
Meyer N

1 reviews | Active since Jun 2017

12 Jun 2017, 21:17

********** upgrade of contracts - BEWARE!!

<p>Consultant contacted me to upgrade my MTN contract. I politely listened but descided to upgrade my contract at an MTN store. Next thing my wifes contract gets upgraded by Mondo without any consent. <br />Spent nearly 40 minutes trying to get through to their customer serivces. At long last a consutant CHRISTENE MICHAELS help me @ 14.35 promising that she will phone back before the end of the business day.12 JUNE 2017. ( NO word yet from the company. ) BEWARE of this company!!!</p>

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Replies (2)
Mondo
Mondo's reply13 Jun 2017, 09:42
Official

Good day Meyer,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards

Mondo Customer Care

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Mondo
Mondo's reply20 Oct 2017, 17:36
Official

Hi Meyer,

We have not been successful contacting you, however, we trust that your query has now been resolved.

Should you have any further queries please feel free to contact.

Regards,

Mondo Team

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