KS
Kamohelo S

1 reviews | Active since Mar 2022

29 Mar 2022, 18:43

********** transactions.

*******ly deducting money from my account when I didn't even take the plan with them. Then they don't respond to any of their e-mails..

0
Replies (2)
Mondo
Mondo's reply29 Mar 2022, 19:02
Official
Good day, 

Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. 

Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 

Your Case Number is: RCO204159

Regards, 

The Mondo Team
Mondo
Mondo's reply06 Apr 2022, 08:45
Official
Hi Kamohelo,

Trust you are well.

Please note that the contract with MTN has been canceled and there are no active contracts under your name.

We do apologize for the inconvenience caused.

The above query will now be closed.

Regards,

The Mondo Team