AN
Antonio N
1 reviews | Active since May 2021
09 Aug 2021, 18:56
********** sale
It's been 3 month since I was **********ly sold 2 MTN sim cards by mondo when the agreement was for one. The original amount was agreed on R149 monthly but my last debit was for R567.77. Mondo had told me that they had canceled and kept asking me to give them a better review on hello Peter but to date nothing has been done and when I try to contact them now via email they don't respond. This is ***** and I advise anyone who wants to take out a contract over the phone to not opt for mondo. They have ****med me and are refusing to correct this. Be careful of this company
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Replies (1)Mondo's replyOfficial
10 Aug 2021, 08:56Hi Antonio,
Thank you for taking the time to write to us regarding your Cancellation Query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you during business hours.
Your Case Number is: RCO121567
Regards,
The Mondo Team
Mondo's reply10 Aug 2021, 08:56
Official
Hi Antonio,
Thank you for taking the time to write to us regarding your Cancellation Query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you during business hours.
Your Case Number is: RCO121567
Regards,
The Mondo Team
