YS
Yandiswa S

1 reviews | Active since Feb 2021

23 Feb 2021, 15:32

********** debit order

Mondo cellphone whatever

I have app**** for a cellphone through Mondo,but the application was unsucesful,but now they keep deducting R99 on my account..please stop please...what am i paying for?

0
Replies (3)
Mondo
Mondo's reply23 Feb 2021, 15:58
Official
Good Day Yandiswa, 

Thank you for raising your query with us. 

We apologize for the inconvenience caused to you thus far.

Please email us on *** and one of our friendly consultants will be in touch. 

Kindly supply the following details in your email: 
Name and Surname: 

ID Number: 

Contact Number: 

Network your query is related to: 

Regards,

Mondo Team 
Mondo
Mondo's reply24 Feb 2021, 16:37
Official
Good Day Yandiswa, 
Please email us the requested documents in order to assist with the above query raised.

We will revert with feedback upon receipt of the documents.
Regards,

Mondo Team 
Mondo
Mondo's reply25 Feb 2021, 10:43
Official
Good Day Yandiswa, 
As discussed with our consultant, please note that these debit orders were not done by Mondo.

Kindly escalate to your bank for further information on the company/service provider who debited you.

Your query is resolved and will be closed.
Regards,

Mondo Team