1 reviews | Active since Dec 2013
********** contract taken out by sale consultant(Oriel Naidoo) my name
On the 15 Sept 17 I received a call from mondo enquiring on the address to deliver I've never taken out an account with this company On the 18 Sept 17 (***)I called in spoke to a rasool ngcobo explaining the situation she then opened a case with *** Five days later with no response from mondo I called in spoke to a Yautan Naidoo on the 22 Sept 17 he gave me the name of the sales consultant (Oriel Naidoo)who commented the ********** sale he then advised me that my claim is valid and all will be cancelled. Today the 31 October 17 I've received a bill from mtn for R2808.42 WITHOUT ACCOUNT NUMBER ADVISING ME THAT MY ACCOUNT HAS BEEN HANDED OVER TO THE LEGAL DEPARTMENT FOR COLLECTION. I've called in today 31 Oct 17 and spoke to rasool who advised me that contract had not been cancelled at mtn via Mondo although the package was returned to mtn on the 29 Sept 17 I've waisted a lot of TIME AND MONET trying to correct there ********** transactions. Mondo is a ****TY COMPANY TRAPPING AND DE*****ING CUSTOMERS and major companies like mtn use them as subsidiaries for contract sales without any regard for customer privacy giving them access to customer details such as bank details address and identity numbers making ***** simple for Mondo.
Good day Yaseen,
We acknowledge receipt of your query.
We will ensure that your query is resolved ASAP.
We apologize for the inconvenience caused. A senior consultant will be contacting you shortly.
Kind Regards,
The Mondo Team
Good day Yaseen,
We acknowledge receipt of your query.
We will ensure that your query is resolved ASAP.
We apologize for the inconvenience caused. A senior consultant will be contacting you shortly.
Kind Regards,
The Mondo Team
Good day Yaseen.
As per your conversation with our consultant, we are currently liaising with MTN to provide a speedy resolution.
Once again we appreciate your patience in resolving this matter.
Kind Regards,
The Mondo Team
***
Good day Yaseen.
As per your conversation with our consultant, we are currently liaising with MTN to provide a speedy resolution.
Once again we appreciate your patience in resolving this matter.
Kind Regards,
The Mondo Team
***
