mM
moyahabo M
1 reviews | Active since Apr 2015
12 May 2021, 13:26
********** BUSINESS
They sold me 20gig for R99 but they delivered 2 sim cards with 10gig each with a price of R299 each which I never signed for. Now MTN is taking me to credit berrow and I never used the SIM cards I have been tying to cancel until today. They gave me a ref no to follow up but the minute I mention that I am cancelling they hang up my call.
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
12 May 2021, 13:30Hi Moyahabo,
Thank you for writing to us. We are very sorry for your experience.
One of our consultants will be in contact with you to discuss the contract query you have raised.
Reference Number: RCO119313
Regards,
The Mondo Team
Thank you for writing to us. We are very sorry for your experience.
One of our consultants will be in contact with you to discuss the contract query you have raised.
Reference Number: RCO119313
Regards,
The Mondo Team
Mondo's reply12 May 2021, 13:30
Official
Hi Moyahabo,
Thank you for writing to us. We are very sorry for your experience.
One of our consultants will be in contact with you to discuss the contract query you have raised.
Reference Number: RCO119313
Regards,
The Mondo Team
Thank you for writing to us. We are very sorry for your experience.
One of our consultants will be in contact with you to discuss the contract query you have raised.
Reference Number: RCO119313
Regards,
The Mondo Team
Mondo's replyOfficial
12 May 2021, 16:09Hi Moyahabo,
As discussed with our consultant, please note that our team has provided feedback to you.
The cancellations have been logged.
Our team will keep you updated on the progress of this.
Regards,
The Mondo Team
As discussed with our consultant, please note that our team has provided feedback to you.
The cancellations have been logged.
Our team will keep you updated on the progress of this.
Regards,
The Mondo Team
Mondo's reply12 May 2021, 16:09
Official
Hi Moyahabo,
As discussed with our consultant, please note that our team has provided feedback to you.
The cancellations have been logged.
Our team will keep you updated on the progress of this.
Regards,
The Mondo Team
As discussed with our consultant, please note that our team has provided feedback to you.
The cancellations have been logged.
Our team will keep you updated on the progress of this.
Regards,
The Mondo Team
Mondo's replyOfficial
14 May 2021, 15:32Hi Moyahabo,
As discussed with our consultant, please note that we have requested for MTN to prioritize your cancellation.
Our team will keep you updated on the progress of this.
Regards,
The Mondo Team
As discussed with our consultant, please note that we have requested for MTN to prioritize your cancellation.
Our team will keep you updated on the progress of this.
Regards,
The Mondo Team
Mondo's reply14 May 2021, 15:32
Official
Hi Moyahabo,
As discussed with our consultant, please note that we have requested for MTN to prioritize your cancellation.
Our team will keep you updated on the progress of this.
Regards,
The Mondo Team
As discussed with our consultant, please note that we have requested for MTN to prioritize your cancellation.
Our team will keep you updated on the progress of this.
Regards,
The Mondo Team
Mondo's replyOfficial
20 May 2021, 14:36Hi Moyahabo,
As discussed with our consultant, please note that MTN has confirmed that your lines are deactivated and you have been removed from legal.
Your query is resolved and will be closed.
Should you have any further queries please call or email us.
Regards,
The Mondo Team
As discussed with our consultant, please note that MTN has confirmed that your lines are deactivated and you have been removed from legal.
Your query is resolved and will be closed.
Should you have any further queries please call or email us.
Regards,
The Mondo Team
Mondo's reply20 May 2021, 14:36
Official
Hi Moyahabo,
As discussed with our consultant, please note that MTN has confirmed that your lines are deactivated and you have been removed from legal.
Your query is resolved and will be closed.
Should you have any further queries please call or email us.
Regards,
The Mondo Team
As discussed with our consultant, please note that MTN has confirmed that your lines are deactivated and you have been removed from legal.
Your query is resolved and will be closed.
Should you have any further queries please call or email us.
Regards,
The Mondo Team