HM
Hlobisile M

1 reviews | Active since Oct 2020

25 Jan 2022, 08:50

********** Act

They tell you lies when selling the data sim cards , then you cancel the deal without even opening the delivered package , they now dodge you , they take you from one person to the other with no resolution . eventually you speak with someone who will tell you to simply destroy the sim card , you definitely destroy them . two months down the line you are harassed by calls , emails , sms etc you are told you owe them R1500 . Talk about ********** ,******* .

0
Replies (1)
Mondo
Mondo's reply25 Jan 2022, 08:57
Official
Hi  Hlobisile, 

Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. 

Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.

 Your Case Number is:  RCO174306

Regards, 

The Mondo Team